Privacy Policy
Privacy Policy
This Privacy Policy explains how meravorn™ and Shenzhen Hengtian Network Technology Co., Ltd. collect, use, disclose, and protect personal information when you visit meravorn.com, make a purchase, contact us, or otherwise use our services.
Information We Collect
We may collect information you provide directly, including your name, billing and shipping address, email address, telephone number, order details, account information, customer-service communications, and information submitted in connection with returns or refunds.
Payment information is generally processed by payment-service providers rather than stored directly by us in full.
How Information Is Collected
Information may be collected when you browse our site, place an order, contact customer support, subscribe to communications, submit a form, interact with cookies or similar technologies, or otherwise use our services.
How We Use Personal Information
- Process and fulfill orders.
- Provide shipping and tracking information.
- Handle returns, refunds, and customer support.
- Process payments through service providers.
- Improve our website, products, and services.
- Detect fraud, abuse, and security issues.
- Comply with applicable legal obligations.
Cookies & Similar Technologies
Our website and service providers may use cookies, pixels, local storage, analytics technologies, or similar tools to operate the site, remember preferences, understand usage, improve performance, and support marketing where permitted.
Service Providers & Disclosures
We may share necessary information with ecommerce providers, payment processors, shipping and logistics providers, analytics providers, customer-support services, fraud-prevention providers, and professional advisers where reasonably necessary to provide services or comply with law.
Payment Information
Payment transactions may be processed by third-party payment providers. Their handling of payment information is governed by their own privacy and security practices.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, resolve disputes, enforce agreements, and satisfy legal or regulatory obligations.
Security
We use reasonable administrative and technical measures intended to protect personal information. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Your Privacy Rights
Depending on your location, you may have rights regarding access, correction, deletion, restriction, objection, portability, or certain uses of your personal information. To submit a request, contact service@meravorn.com. We may need to verify your identity before completing a request.
Children & Minors
Our services are not intended for children who are not legally able to enter into online purchase transactions. If you believe a child has provided personal information improperly, please contact us.
International Processing
Because our company, service providers, customers, and logistics partners may be located in different jurisdictions, personal information may be processed or transferred internationally where necessary to provide our services.
Marketing Communications
Where applicable, you may unsubscribe from marketing emails using the unsubscribe option contained in the message. Transactional communications relating to an order may still be sent when necessary.
Third-Party Websites
Our site may contain links to websites operated by third parties. We are not responsible for the privacy practices of websites we do not control.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, regulatory, or service changes. The updated version will be published on meravorn.com.
Contact Us
Privacy questions or requests may be sent to service@meravorn.com. Phone: +86 13928451002. Customer Service Hours: 8:00 AM – 10:00 PM Daily.