Shipping Policy

Shipping Policy

meravorn™ · Delivery

Shipping Policy

Information about order processing, delivery, tracking, address changes, delays, and shipment issues.

Order Processing
Orders are prepared before shipment.
Tracking
Tracking is provided when available.
Delivery
Transit times vary by destination.
Support
Contact us if a shipment issue arises.

Order Processing

Orders are processed before shipment. Processing times can vary by item availability, order volume, weekends, holidays, verification requirements, and seasonal demand. Processing time is separate from carrier transit time.

Estimated U.S. Delivery

Estimated delivery time begins after an order has been processed and dispatched. Delivery estimates are not guarantees and may vary based on destination, carrier capacity, weather, customs or security procedures, and other circumstances outside our direct control.

Shipping Charges

Any applicable shipping charge is displayed during checkout before payment is completed. Shipping offers or thresholds may change from time to time and may be subject to promotional terms.

Fulfillment & Shipping Origin

Orders may be fulfilled through different inventory locations, warehouses, logistics providers, or shipping partners depending on product availability and destination. As a result, different items in one order may occasionally travel separately.

Tracking Your Shipment

When tracking is available, tracking information is typically provided after dispatch. Carrier scans may take time to appear or update, especially during high-volume periods.

Shipping Address Changes

Review your delivery address carefully during checkout. If you notice an error, contact us immediately. Once an order has entered fulfillment or shipment, we may not be able to change the address or redirect the parcel.

P.O. Boxes, APO/FPO & U.S. Territories

Delivery availability may depend on the carrier and destination. Some products, shipping methods, or locations may have restrictions. Contact us before ordering if you need confirmation for a special address type.

Delayed or In-Transit Tracking

Carrier tracking may occasionally remain unchanged while a package is still moving through the network. Please allow reasonable time for an updated scan before contacting us.

Lost Shipments

If tracking indicates unusual delay or a shipment appears lost, contact service@meravorn.com. We may ask you to confirm your delivery details and allow time for carrier investigation.

Delivered but Not Received

If tracking shows delivery but you cannot locate the package, check your mailbox, entrances, porch, garage, reception area, household members, neighbors, and any delivery notice left by the carrier.

Contact us if the package cannot be located after these checks. Carrier investigation or additional documentation may be required.

Damaged, Incomplete, or Incorrect Orders

Contact us promptly and provide your order number together with clear photographs of the product, packaging, shipping label, and issue where applicable.

International Delivery & Import Charges

Where international delivery is available, customs duties, taxes, import fees, brokerage charges, and local regulations may apply depending on destination. Responsibility for such charges will be communicated where applicable or determined by local law and carrier requirements.

Business Information

Brand Name
meravorn™
Main Domain
meravorn.com
Legal Company Name
Shenzhen Hengtian Network Technology Co., Ltd.
Legal Representative
Wang Qiyan
Unified Social Credit Code
91440300MAEGN2L36H
Registered Address
Room 805, Building A, No. 15, Lane 3, Changkeng Area, Yangmei Community, Bantian Subdistrict, Longgang District, Shenzhen, Guangdong, China
Support Email
service@meravorn.com
Support Phone
+86 13928451002
Customer Service Hours
8:00 AM – 10:00 PM Daily