Shipping Policy
Shipping Policy
Information about order processing, delivery, tracking, address changes, delays, and shipment issues.
Orders are prepared before shipment.
Tracking is provided when available.
Transit times vary by destination.
Contact us if a shipment issue arises.
Order Processing
Orders are processed before shipment. Processing times can vary by item availability, order volume, weekends, holidays, verification requirements, and seasonal demand. Processing time is separate from carrier transit time.
Estimated U.S. Delivery
Estimated delivery time begins after an order has been processed and dispatched. Delivery estimates are not guarantees and may vary based on destination, carrier capacity, weather, customs or security procedures, and other circumstances outside our direct control.
Shipping Charges
Any applicable shipping charge is displayed during checkout before payment is completed. Shipping offers or thresholds may change from time to time and may be subject to promotional terms.
Fulfillment & Shipping Origin
Orders may be fulfilled through different inventory locations, warehouses, logistics providers, or shipping partners depending on product availability and destination. As a result, different items in one order may occasionally travel separately.
Tracking Your Shipment
When tracking is available, tracking information is typically provided after dispatch. Carrier scans may take time to appear or update, especially during high-volume periods.
Shipping Address Changes
Review your delivery address carefully during checkout. If you notice an error, contact us immediately. Once an order has entered fulfillment or shipment, we may not be able to change the address or redirect the parcel.
P.O. Boxes, APO/FPO & U.S. Territories
Delivery availability may depend on the carrier and destination. Some products, shipping methods, or locations may have restrictions. Contact us before ordering if you need confirmation for a special address type.
Delayed or In-Transit Tracking
Carrier tracking may occasionally remain unchanged while a package is still moving through the network. Please allow reasonable time for an updated scan before contacting us.
Lost Shipments
If tracking indicates unusual delay or a shipment appears lost, contact service@meravorn.com. We may ask you to confirm your delivery details and allow time for carrier investigation.
Delivered but Not Received
If tracking shows delivery but you cannot locate the package, check your mailbox, entrances, porch, garage, reception area, household members, neighbors, and any delivery notice left by the carrier.
Damaged, Incomplete, or Incorrect Orders
Contact us promptly and provide your order number together with clear photographs of the product, packaging, shipping label, and issue where applicable.
International Delivery & Import Charges
Where international delivery is available, customs duties, taxes, import fees, brokerage charges, and local regulations may apply depending on destination. Responsibility for such charges will be communicated where applicable or determined by local law and carrier requirements.