Return eligibility is measured from the date the order is delivered. Contact service@meravorn.com promptly if you wish to request a return. Any applicable return deadline shown on your order or store policy must be met.

Before returning an item, email service@meravorn.com with your order number, item name, reason for return, and relevant photographs where applicable. Do not send merchandise back until you receive return instructions.

Unless the return concerns a confirmed defect, shipping damage, or incorrect item, products should generally be unused, undamaged, complete, and returned with original components, accessories, instructions, and packaging where reasonably possible.

Natural materials, coatings, finishes, colors, wood-look surfaces, metal finishes, and production batches may show minor differences. Small variations that do not materially affect intended function are not necessarily defects.

Certain items may be non-returnable where required by hygiene, safety, customization, clearance/final-sale conditions, or because the item has been materially used, altered, damaged after delivery, or is missing essential components. Any product-specific exception will be communicated where applicable.

If an item arrives damaged, defective, incomplete, or incorrect, contact us promptly. Include your order number and clear photographs of the product, packaging, shipping label, and damage or discrepancy where relevant.

Responsibility for return shipping depends on the reason for return. Where a return results from a confirmed error attributable to us, we will provide appropriate instructions. For discretionary returns, return shipping may be the customer's responsibility unless otherwise stated.

Package returned items carefully to reduce the risk of damage in transit. We recommend retaining shipping documentation and tracking information until the return has been completed.

Returned items may be reviewed after receipt. If the return is approved, the refund will be initiated to the original payment method. Your bank or payment provider may require additional processing time before the credit appears.

Approved refunds are generally issued to the original payment method used for the purchase unless another method is required by law or agreed with you.

If you need a different product or replacement, contact us. Availability and the appropriate process will depend on the circumstances and current inventory.

Contact us as soon as possible if you need to cancel an order. Once processing or fulfillment has begun, cancellation may no longer be possible.

Nothing in this policy is intended to limit rights that cannot legally be excluded under applicable consumer-protection laws.